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Expert Computer Repairs & Services

Is your computer giving you trouble? Whether it’s a big problem or a small one, our team of expert computer technicians can help. We specialise in fixing all kinds of computer problems, from removing viruses and malware to installing new hardware and recovering lost data. We can even help you set up your email and other software. No matter what kind of computer you have – whether it’s a desktop, laptop, or Mac – we have the skills. So whether you’re at home or at work, give us a call and let us help you with all your computer repair needs.

Our customer rating is: 

4.8/5

on Google

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Our Computer Repair Services and IT Support

At Gooroo Technical Services, we offer a wide range of computer repair services to meet all your needs. Our services include:

Computer Setup and Installation

Setting up your computer can be more work than you expect. But don’t worry; we’ve got you covered. Our onsite team will ensure that your computer is set up exactly as you want it, with all the necessary boxes checked. Sit back and relax while we take care of everything for you.

Malware and Virus Removal

If you’re experiencing a slow-running computer or colleagues receiving emails you never sent, it could be a sign of a virus. Our team of local technicians is here to help. We offer comprehensive virus detection and removal services to give your computer a clean bill of health.

Email Setup and Troubleshooting

In today’s world, email is a necessity. That’s why our friendly experts are here to help set up your email account or fix email when it’s failing. With our assistance, you’ll be up and running in no time.

Printer Setup and Configuration

Setting up a new printer can be tricky. We’ll ensure your printer is properly set up and functioning, and even walk you through its features, including scanning capabilities. Trust us to get your printer up and running smoothly.

Data Recovery and Backup Solutions

We understand the frustration of losing important data, like photos. If you find yourself in this situation, don’t hesitate to reach out to us. We’ll make every effort to recover your files and ensure that no avenue is left unexplored in the process.

Network Setup and Configuration

Setting up and configuring a network requires specialised knowledge and attention to detail. From selecting the right network devices to ensuring optimal performance, our experienced network technicians can help you create a reliable and secure network that meets your needs.

Computer Maintenance and Cleaning

Keeping your computer maintained and clean is crucial to avoid hardware damage and ensure optimal performance. Our experts use advanced techniques to update software, optimize system settings, and perform regular maintenance tasks that help keep your computer running smoothly.

Computer Hardware Repairs and Replacement

Computer hardware problems can be frustrating and cause significant downtime. Our technicians are well-equipped to diagnose and repair hardware issues quickly and efficiently. If replacement is necessary, we offer quality parts and can have you up and running in no time.

Software Troubleshooting and Optimisation

Software problems can be frustrating and cause significant downtime. Our computer technicians are skilled in diagnosing and troubleshooting software issues, optimising system settings, and updating software to maximise performance.

Remote IT Support and Assistance

With remote IT support, our experts can resolve many issues without needing to be at a computer repair shop or onsite. We offer quick and efficient assistance, troubleshooting, and maintenance services to get your computer and network up and running smoothly, no matter where you are.

Computer and Network Security

In today’s world, safeguarding your computer and network security is of utmost importance. With cyber threats like identity theft and hacking on the rise, it’s crucial to protect your sensitive information. Let our experienced professionals secure your computer and ensure your safety from potential security breaches.

Business IT services and Support

In today’s world, reliable IT infrastructure is essential for businesses to succeed. Our team offers a range of business IT services, from network setup and security to hardware and software maintenance, to ensure that your technology is optimised for maximum efficiency and productivity.

Trustworthy Computer Repairs by Established Professionals

Our team of expert computer technicians holds decades of experience in providing computer repair services, and our technicians undergo regular training and education to stay up-to-date with the latest technologies and industry developments.

Established in 1996, Gooroo Technical Services has been providing reliable and professional computer repair services to homes and businesses in the Northern Rivers, NSW, and across Australia for over 25 years.

Our office and onsite technicians are centrally located in Ballina, NSW 2478, and we can be reached by phone at (02) 6628 7779, mobile on 0408 466 766, or by email on our contact us page.

Check out some of our satisfied customer reviews on our website or social media pages to see how we have helped others with their computer repair needs!

Kerry Perkins
Kerry Perkins
Jason was polite, committed to getting the best result possible for you the customer and extremely generous in charging when in my case the computer was unfixable. I would recommend the Service to anyone looking to have help with their computer issues.
Gayle Maher
Gayle Maher
I came up to the northern rivers area from Melbourne and was having great difficulty with my computer. I contacted Gooroo and found them absolutely amazing, so obliging, courteous, paient and extremely knowledgeable. I am in my 70's and have little knowledge about computers and they were so patient and helpful guiding me through processes. I would highly recommend Gooroo to anyone and will certainly contact them whenever I need help. Thank you so much.
Angela Delves
Angela Delves
Thank you once again for the swift response to my concerns and problems with my computer and printer .As usual you were there to fix it in a very short time .I have every confidence in your ability to solve any problems and nothing ever seems too much trouble.Thank you again for your ongoing support .long may it continue.
Lee Megyeri
Lee Megyeri
I can thoroughly recommend Gooroo Technical Services, we experienced excellent service. Jason was friendly, helpful and attended to our computer problems very quickly.
Deidre hawke
Deidre hawke
I cannot express enough my thanks to Jason for his expertise and knowledge when dealing with my computer problems. He works tirelessly and although he is extremely busy always is able to fit me into his busy schedule. I am very grateful for his dedication to his clients.
Murray Stewart
Murray Stewart
I have been accessing Gooroo Technical services for several years now. Jason has been a huge help through every tech issue that I have encountered, including the latest update. A true wizard of the art. Being a senior citizen I have a distinct preference for being in charge of the computer rather than the other way round, which the the software companies tend to be pushing us towards these days. Thank you Jason for a job exceptionally well done and at a very reasonable rate. Highly recommended.
Roberta Querin
Roberta Querin
Jason has that magic touch. The computer is working now thanks to him.
Milinda Rodziewicz
Milinda Rodziewicz
Jason was very efficient with cleaning up my computer and helped with extra advice around antivirus. Very happy with this service.
Diane Kirch
Diane Kirch
I first used Gooroo when he was recommended by a work colleague. I found Jason to be the most efficient, knowledgeable and reliable IT Tech I've ever experienced. I've been a site administrator on huge projects throughout NSW & QLD. These companies employ many IT personnel to find & fix company computer problems, so I've known good IT technicians. We now run a small business from home and to know I only need pick up the phone and Jason will either assist me on the spot or call me back within a short time frame. This is invaluable! Jason is like having my own personal IT department. Previously (as we all do), I took the laptop to a repair shop and left it there which was such an inconvenience especially when it's usually something simple. It interrupts business and is frustrating having to wait. Not so with Jason, you call, he communicates, he can see both my screens, explains how I can check or do things next time myself, and is reasonable with his pricing. I honestly have NO hesitation in providing this appraisal for his business. Gooroo is the only service I need to use now. Thank you so much Jason I only hope you don't get too busy to continue to provide this service.
hazel manson
hazel manson
This company has been fantastic helping my older sister sort out her computer connection etc after she had been through the floods in Lismore. He was patient and professional and I very much appreciate it. Thank you Jason
Barbara Wilson
Barbara Wilson
I have had the pleasure to know Jason / Gooroo Technical Services for several years. Their knowledge of the computer world boggles my mind, & not just because I’m completely computer illiterate. He solves my computer repair problems with absolute patience, & doesn’t make me feel ignorant, as others have. His pleasant manner and skill with everything I’ve thrown at him is the best I’ve ever seen. I wish him & Gooroo Technical Services much success in the future, and hope that he doesn’t retire before I do! Thank you for everything!!
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Book a Gooroo Computer Technician Today

If you are having tech issues, our Gooroo computer technicians can help you get resolved. We’re available for onsite and remote IT services. No need to go to a computer repair shop!

Your One-Stop Solution for All Computer Repair Needs

Taking care of technology is what we have been doing for decades and is what we do best – we’ll come to your office or home and get your computer or network back up and running again.

Gooroo Technical Services provides onsite computer repair services for home and business in Northern Rivers NSW and remotely Australia-wide.

From Ballina to Lismore, Byron Bay to Woodburn, our friendly computer technicians can identify your computer issues and repair your computer, laptop, Windows or Mac, printer, or tech device to get you running again quickly. If you book early, we can even do same-day computer repairs.

We understand that being disconnected can be extremely frustrating, particularly if your daily routine depends on your computer or device. To address this, we provide mobile computer and laptop repair services during weekdays, evenings, and weekends, with the added benefit of same-day service.

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Whether you require onsite residential computer repairs or mobile computer services for your business, we assure you that our computer repair technicians will find a solution to your issue.

Our team is dedicated to staying informed and being the best they are, and if we come across an unfamiliar issue, we’ll make every effort to uncover the root cause as part of our ongoing learning process.

or book online directly into our servicing system to setup an appointment with a computer repair technician.

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Why Opt for Gooroo for your computer repairs?

  • No computer problem is too big or too small. Our team is ready to provide professional assistance and guide you through any processes for any issue you encounter.
  • Flexible scheduling with weekday, weekend, and evening appointments to accommodate your availability and computing needs.
  • Same-day service is offered for calls placed before 10 am on weekdays, reducing the wait time to regain optimal device performance.
  • Our skilled remote teams enable us to deliver solutions beyond Northern Rivers, across Australia. Contact us, and we’ll connect you with a computer repair IT expert.
  • Our computer repair technicians are adept at handling various devices, including PCs, laptops, Apple iMacs, MacBooks, and other computing devices.

Reasons Customers Love Gooroo Computer Repair Services:

  1. We get the job done efficiently.
  2. Our approach is friendly, and we patiently walk you through each step.
  3. We listen to your needs and deliver tailored IT solutions.
  4. Prompt service, including same-day availability at specific appointment times.
  5. No need to take it to a computer repair shop. We come onsite or remote in.
  6. Easy booking and competitive, fair pricing.
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We perform computer repair and diagnostics for all leading brands

Our expert computer technicians, affectionately known as The Gooroo’s, boast comprehensive knowledge of all major brands in the industry.

As the trusted computer repair specialists in Australia, we stay informed about the latest advancements and trends.

We maintain current expertise in repair and troubleshooting requirements for prominent brands such as Apple, Lenovo, Microsoft, Google, Samsung, Intel, HP, Dell, and Acer.

It’s highly likely that if you own a device from one of these brands, we have a dedicated expert ready to assist you.

Computer Repair Service Near You – Available Across Australia

Our services can be accessed from any location in Australia. We’re local in Northern Rivers NSW, and remotely anywhere in Australia.

Curious whether your area is included?

Contact us at (02) 6628 7779 for confirmation, and we’ll inform you if we can provide onsite computer repairs, or remote assistance.

Computer Repairs FAQs

There are various types of computer repair services that address different issues arising from hardware, software, and networking problems. Some common computer repair services include:

  1. Virus Removal: Technicians remove viruses without risking important data or information on the computer. Online virus removal services are also available.
  2. Hardware Repairs: These services address physical damages to the computer or its accessories, such as installing, repairing, or updating hardware components.
  3. Accessories Repair: Professionals fix issues related to computer accessories like scanners and printers.
  4. Data Recovery & Backup: In cases where essential data is lost due to hardware crashes or viruses, professional technicians can recover the data by tracking information.
  5. Troubleshooting and Networking Support: These services are common for businesses and involve network setup, training, network fixes, and resolving related problems.
  6. Computer Maintenance Services: Regular maintenance services enhance the working speed of computers and increase their lifetime, including file cleanup, upgrading and installing new programs, and general inspections.
  7. Customisation: Technicians can build customized computers with specific features according to individual or company needs.
  8. Tutoring/Training: Computer companies provide training on installed software for business teams, passing on in-depth knowledge of programs and saving time.

Some additional services offered by computer repair companies include PC technical support, system security testing, wired/wireless networking, hardware/software upgrades and installation, operating system updates, anti-virus installation/removal, motherboard replacement, and memory upgrades.

Determining whether it is cheaper to repair or replace a computer depends on the specific situation. In general, a repair will likely be less expensive than purchasing a new computer.

However, if the repair cost amounts to 50-70% of the replacement cost, you should consider the age and condition of the device before making a decision.

If the machine is old or in poor condition, it might be more cost-effective to invest in a new computer rather than repairing the existing one.

It is generally not recommended to repair a computer yourself unless you have the necessary technical knowledge and experience. Attempting repairs without the proper skills can lead to further damage or data loss. It is safer to consult a professional computer technician for assistance with computer repairs. It’s faster, better, and you also do not need to take it to a computer repair shop.